Company: Packaging in Time Website: packagingintime.com Jurisdiction: United States of America, Canada, and Australia
Although Packaging in Time is primarily based in the USA and Australia and serves clients across the USA, Canada, and Australia, we recognize that some visitors to our website may be located in the European Economic Area (EEA) or the United Kingdom (UK). This GDPR Policy outlines how we handle personal data in accordance with the General Data Protection Regulation (GDPR) and the UK GDPR, where applicable.
1. Who This Policy Applies To
This policy applies to individuals located in the EEA or UK who visit packagingintime.com or interact with our services. If you are based in the USA, Canada, or Australia, your data rights are covered under our main Privacy Policy.
2. Our Role Under GDPR
Under the GDPR, Packaging in Time acts as a Data Controller for the personal data we collect directly from you through our website, quote requests, and order processes. This means we determine the purposes and means of processing your personal data and are responsible for handling it lawfully.
3. Legal Basis for Processing Personal Data
We process personal data only where we have a valid legal basis to do so. The legal bases we rely on include:
Contractual Necessity
When you place an order or request a quote, we process your personal data because it is necessary to fulfill that contract. This includes your name, address, contact details, and order specifications.
Legitimate Interests
We may process certain data, such as website analytics and basic usage data, based on our legitimate interest in improving our website and understanding how visitors interact with it. We balance this interest against your rights and freedoms before relying on this basis.
Consent
Where we send marketing communications or use non-essential cookies, we do so only with your explicit consent. You can withdraw consent at any time without affecting the lawfulness of processing that occurred before withdrawal.
Legal Obligation
In some cases, we are required by law to process and retain certain data, such as financial records and transaction history, for tax and accounting purposes.
4. Personal Data We Collect
We collect only the personal data necessary for the purposes described in this policy. This includes:
- Name and business name
- Email address and phone number
- Shipping and billing address
- Order details and artwork files
- Website usage data collected through cookies and analytics tools
We do not collect special categories of personal data, as defined under GDPR Article 9, such as health data, racial or ethnic origin, or political opinions.
5. Your Rights Under GDPR
If you are located in the EEA or UK, you have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you
- Right to Rectification: You can request corrections to inaccurate or incomplete data
- Right to Erasure: You can request deletion of your personal data, subject to legal retention obligations
- Right to Restrict Processing: You can ask us to limit how we use your data in certain circumstances
- Right to Data Portability: You can request your data in a structured, machine-readable format
- Right to Object: You can object to processing based on legitimate interests or for direct marketing purposes
- Right to Withdraw Consent: Where processing is based on consent, you can withdraw it at any time
To exercise any of these rights, contact us at info@packagingintime.com. We will respond within 30 days of receiving your request. In some cases, we may need to verify your identity before processing your request.
6. International Data Transfers
Packaging in Time is based outside the EEA. If you are located in the EEA or UK and interact with our website or services, your personal data may be transferred to and processed in the USA or Australia.
Where such transfers occur, we take steps to ensure your data is protected to a standard equivalent to GDPR requirements. This may include relying on Standard Contractual Clauses (SCCs) or other approved transfer mechanisms recognized under GDPR.
7. Data Retention Under GDPR
We retain personal data only for as long as necessary to fulfill the purpose for which it was collected, or as required by applicable law. Specifically:
- Order and transaction records are retained for a minimum of 5 years for accounting and legal compliance
- Marketing preferences are retained until you withdraw consent or request deletion
- Website analytics data is retained in anonymized form for up to 26 months
8. Automated Decision-Making
Packaging in Time does not use automated decision-making or profiling that produces legal or similarly significant effects on individuals, as described under GDPR Article 22.
9. Data Protection Officer
At this time, Packaging in Time does not have a formally appointed Data Protection Officer (DPO), as we are not required to do so under current GDPR thresholds. However, all data protection inquiries are handled directly by our management team. You can reach us at info@packagingintime.com for any GDPR-related concerns.
10. Right to Lodge a Complaint
If you believe your data protection rights have been violated, you have the right to lodge a complaint with your local supervisory authority. In the UK, this is the Information Commissioner’s Office (ICO). In EEA member states, complaints can be directed to the relevant national data protection authority.
We ask that you contact us first at info@packagingintime.com so we have the opportunity to address your concern directly before a formal complaint is made.
11. Changes to This GDPR Policy
Packaging in Time reserves the right to update this GDPR Policy at any time. Updates will be reflected by revising the effective date at the top of this page. Significant changes will be communicated to affected individuals where reasonably practicable.
12. Contact Us
For GDPR-related requests or questions, contact us directly:
Packaging in Time Website: packagingintime.com Email: info@packagingintime.com Phone: +1 720 986 1233
This GDPR Policy was last updated on March 14, 2026.