Company: Packaging in Time Website: packagingintime.com Jurisdiction: United States of America, Canada, and Australia
This Privacy Policy explains how Packaging in Time collects, uses, stores, and protects your personal information when you visit our website or place an order with us. By using our website or services, you agree to the practices described in this policy.
1. Who This Policy Applies To
This policy applies to all visitors, prospective clients, and existing customers who interact with Packaging in Time through our website at packagingintime.com, through email, phone, or any other communication channel connected to our business operations in the USA, Canada, and Australia.
2. Information We Collect
We collect information in two ways: directly from you and automatically through your use of our website.
Information You Provide Directly:
- Full name and business name
- Email address and phone number
- Shipping and billing address
- Order details, including product specifications, quantities, and artwork files
- Payment information processed through secure third-party payment processors
- Any messages or inquiries submitted through our contact or quote request forms
Information Collected Automatically:
- IP address and browser type
- Pages visited and time spent on each page
- Referring website or search query that brought you to our site
- Device type and operating system
- Cookies and similar tracking technologies
We do not collect sensitive personal information such as government-issued identification numbers, medical data, or financial account details beyond what is necessary to process your payment securely.
3. How We Use Your Information
The information we collect is used strictly for legitimate business purposes. Specifically, we use it to:
- Process and fulfill your custom packaging orders
- Communicate with you about your quote, order status, design approvals, and delivery updates
- Send invoices and confirm payments
- Respond to your questions and support requests
- Improve the functionality and content of our website
- Send occasional updates about our services or promotions, only where you have given consent
- Comply with applicable legal obligations in the USA, Canada, and Australia
We do not use your personal information for automated decision-making or profiling that produces legal or similarly significant effects on you.
4. Cookies and Tracking Technologies
Our website uses cookies to improve your browsing experience and gather basic analytics data. Cookies are small text files stored on your device when you visit a website.
We use the following types of cookies:
- Essential Cookies: Required for the website to function properly, including form submissions and page navigation
- Analytics Cookies: Used to understand how visitors interact with our website, helping us improve content and usability
- Marketing Cookies: Used to deliver relevant content and track the effectiveness of any paid advertising campaigns
You can control or disable cookies through your browser settings at any time. However, disabling certain cookies may affect the functionality of some parts of our website.
5. How We Share Your Information
Packaging in Time does not sell, rent, or trade your personal information to third parties. We may share your information only in the following limited circumstances:
- Service Providers: We work with trusted third-party vendors for payment processing, shipping, and website hosting. These vendors are contractually required to handle your data securely and only for the purposes we specify.
- Shipping Carriers: Your name and delivery address are shared with our shipping partners to fulfill your order.
- Legal Requirements: We may disclose your information if required by law, court order, or government authority in the USA, Canada, or Australia.
- Business Transfers: In the event of a merger, acquisition, or sale of business assets, your information may be transferred as part of that transaction. We will notify you before that happens.
6. Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, including:
- Order records are retained for a minimum of 5 years to comply with accounting and tax obligations
- Design files and artwork submitted for your orders are kept on file to support reorders and order history
- Marketing communication preferences are stored until you opt out or request deletion
Once your data is no longer needed, we delete or anonymize it in a secure manner.
7. Data Security
We take the security of your personal information seriously. Packaging in Time uses industry-standard security measures to protect your data, including:
- Secure Sockets Layer (SSL) encryption on our website
- Restricted access to personal data within our organization, limited to staff who need it to do their job
- Secure storage practices for digital files, including artwork and order records
- Regular review of our data handling procedures
In spite of these measures, no data transmission over the internet is entirely risk-free. We cannot guarantee absolute security, but we take every reasonable step to protect your information.
8. Your Rights
Depending on your location, you may have specific rights regarding your personal data. These include:
For clients in the United States:
- The right to know what personal information we collect and how it is used
- The right to request deletion of your personal data, subject to legal retention requirements
- The right to opt out of marketing communications at any time
For clients in Canada (under the Personal Information Protection and Electronic Documents Act — PIPEDA):
- The right to access the personal information we hold about you
- The right to request corrections to inaccurate or incomplete information
- The right to withdraw consent for the collection or use of your personal data, subject to legal or contractual limitations
- The right to file a complaint with the Office of the Privacy Commissioner of Canada (OPC) if you believe your privacy rights have been violated
For clients in Australia (under the Australian Privacy Act 1988):
- The right to access the personal information we hold about you
- The right to request corrections to inaccurate or outdated information
- The right to complain to the Office of the Australian Information Commissioner (OAIC) if you believe your privacy rights have been violated
To exercise any of these rights, contact us directly using the details in Section 12 of this policy. We will respond to your request within a reasonable timeframe, and no later than 30 days from receipt.
9. Children’s Privacy
Our website and services are intended for business use by adults. We do not knowingly collect personal information from anyone under the age of 18. If we become aware that a minor has submitted personal information through our website, we will delete that information promptly.
10. Third-Party Websites
Our website may contain links to external websites for reference or convenience. This Privacy Policy applies only to packagingintime.com. We are not responsible for the privacy practices of any third-party websites you visit through links on our site. We recommend reviewing the privacy policy of any external site before sharing your information with it.
11. Marketing Communications
If you have provided your email address during a quote request or order, we may occasionally send you information about our services, new product options, or promotions. Each marketing email includes a clear option to unsubscribe. You can also contact us directly to opt out at any time.
We do not send unsolicited bulk emails. Any marketing communication you receive from us is based on a prior interaction or your explicit consent. This applies equally to clients in the USA, Canada, and Australia, where anti-spam laws such as CAN-SPAM (USA), CASL (Canada), and the Spam Act 2003 (Australia) govern commercial electronic messages.
12. Changes to This Privacy Policy
Packaging in Time reserves the right to update this Privacy Policy at any time. When we make changes, we will update the effective date at the top of this page. If changes are significant, we may notify active clients directly by email.
We recommend reviewing this page periodically, particularly if you are a returning client or have an active order with us.
13. Contact Us
If you have questions about this Privacy Policy, want to access or correct your personal data, or wish to submit a privacy-related request, contact us directly:
Packaging in Time Website: packagingintime.com Email: info@packagingintime.com Phone: +1 720 986 1233
This Privacy Policy was last updated on March 14, 2026.